Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
The latest reports from users having issues in Albany come from postal codes 12208, 12209, 12205, 12203, 12202, 12206, 12207 and 12204.
Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
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What isn't working?
Please let us know what issue you are experiencing with Spectrum:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Spectrum?
2.26 out of 5 271,111 ratings
Thank you!
Problems in the last 24 hours in Albany, New York
The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in Albany and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 26: Problems at Spectrum
Spectrum is having issues since 10:20 AM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Spectrum users through our website.
Internet (63%)
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Wi-fi (14%)
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TV (8%)
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Total Blackout (8%)
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E-mail (4%)
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Phone (2%)
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Live Outage Map Near Albany, New York
The most recent Spectrum outage reports came from the following cities:Nassau, Albany, Troy, Latham, Cohoes, Watervliet, Schenectady, East Greenbush, Rensselaer, Delmar, Glenmont, Waterford, Slingerlands, Selkirk and Averill Park.
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| City | Problem Type | Report Time |
|---|---|---|
 Nassau | TV | |
| Albany | Internet | |
| Albany | Internet | |
| Albany | TV | |
| Troy | Internet | |
| Latham | Wi-fi |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Spectrum Issues Reports Near Albany, New York
Latest outage, problems and issue reports in Albany and nearby locations:
- TMJ-NYA CstSrv Jobs (@tmj_nya_cstsrv) reported fromColonie, New York
This job is now open at Charter Communications/Spectrum in #Albany, NY. Follow us and turn on mobile alerts to hear about jobs like these as soon as they're posted: Mobile Customer Service Support #CustomerService
- Patricia Sibilia (@SibiliaPatricia) reported fromTroy, New York
@mandy_fries @Ask_Spectrum I had same situation; a year passed since I signed up. To get their cheaper rate I have to cancel for 30 days, then sign up. Ridiculous!!
- Bill McCormick (@BillMcCormick14) reported fromWaterford, New York
Another Friday night and no @Ask_Spectrum cable service. #Theysuck!!!!, @johnmcdonald108 , @DaphineJodoin, @NYSPSC needs to investigate their inability to provide reliable service.
- Suzanne Poulin (@countryboots126) reported fromCastleton-on-Hudson, New York
@Ask_Spectrum Will do have a wonderful weekend. You have stand up customer service.
- ReekyB (@Reeky_B) reported fromTroy, New York
@GetSpectrum your internet sucks.
- Jonathan Richardson, MSW, MPA (@JonathanJR732) reported fromMcKownville, New York
People in the #CapitalRegionNY wonder why businesses and young people don’t come here and a huge reason they don’t is the poor infrastructure, especially technology. We have underperforming companies like @GetSpectrum disappointing us and preventing us from growing.
- TMJ-NYA CstSrv Jobs (@tmj_nya_cstsrv) reported fromColonie, New York
Click the link in our bio to see currently open #CustomerService jobs like "Mobile Customer Service Support" at Charter Communications/Spectrum in #Albany, NY.
- Karen Zimmers (@KarenZimmers) reported fromNiskayuna, New York
@GetSpectrum Do not get Spectrum. Service stinks. No contact info avail. All I do is reboot cable equip even tho “new”. Now my home phone out for week. Can’t talk to live person unless buying something. Refurbished equip crap. Bad customer serv. #SpectrumStinks
- Mike Elmendorf (@MikeElmendorf) reported fromColonie, New York
@Ask_Spectrum Intelligent Home home security equipment from your discontinued service.
- Chris Miller @ #XamDevSummit (@anotherlab) reported fromVoorheesville, New York
@Ask_Spectrum installer never showed up for my brother's install. Was supposed to be here at 9am (ET).. No call or email to explain why.
- Seth Stone (@drsethstone) reported fromDelmar, New York
Are you kidding me, I thought @YouTubeTV was such a great idea for the price point. It hasn’t worked for two weeks and they’re not offering a credit or willing to help, guess it was too good to be true and I’m going back to @GetSpectrum
- Eric B (@Capone_1127) reported fromSchenectady, New York
@GetSpectrum literally has the worst customer service I’ve ever experienced
- Suzanne Poulin (@countryboots126) reported fromCastleton-on-Hudson, New York
@GetSpectrum Cable shouldn't skip like an antenna. Not thrilled witg service.
- Robyn Greenfield 🖤 (@rgreenfieldxo) reported fromWestmere, New York
Another day another issue with @Ask_Spectrum
- sandy schieffelin (@sschieffelin) reported fromRotterdam, New York
@Ask_Spectrum No help needed just very upset about rate increase!
- Bill McCormick (@BillMcCormick14) reported fromWaterford, New York
@Ask_Spectrum, @daphine jordan, @johnmcdonald108, @nyspublicservicecommission, Another Friday night and no Spectrumn cable tv service. Why is it that they can advertise as the best ....but can provide a basic reliable service. #Spectrumn sucks! # #Never Reliable
- Ricky (@Ricochxt) reported fromRotterdam, New York
(2/2) This just further proves how awful Spectrum customer service really is, we called and complained about internet issues months ago and i’ve been complaining for idk how long and they did nothing, now my internet could actually be worse depending on the router they give us
- Suzanne Poulin (@countryboots126) reported fromCastleton-on-Hudson, New York
@Ask_Spectrum We were told when signing up our rates would NEVER be raised. Three times now. 1st $1 then $2 now $10. And get bs reasons to cover your butts.
- David Hamilton #UCLAGrad #HokieDad (@DavePhDone) reported fromDelmar, New York
Too bad for Albany NY that the @accnetwork & @GetSpectrum blacked out the @HokiesMBB game tonight 🤬🤬
- Alex Chaucer (@geoparadigm) reported fromWynantskill, New York
@Ask_Spectrum As of at least 8am this morning, @GetSpectrum Internet has been down in my area. They are not sure when this outage will be fixed. #spectrumoutage #spectrum Wynantskill, NY 12198.
Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
- Mr.GrimReaper (@Nareeek_) reported fromLos Angeles, California
@GetSpectrum Yall service sucks donkey nuts
- Aamir (@urbanaamir) reported fromLos Angeles, California
@zhaoym6 @NambyRahul @Ask_Spectrum 90007 here, same prob. Prob a maintenance or server outage.
- king courtney 👑 (@cordy_taylor29) reported fromOrlando, Florida
@GetSpectrum has to be the WORST service
- Christopher Wilson (@ChrisTHEBLUEONE) reported fromOcala, Florida
@jbsllvn @CenturyLink @ATT @DIRECTV @CoxComm @GetSpectrum Yea , Ohio wasn't a problem but Florida has become a problem for me because my new house is in a newly developed area ! Comcast won't even offer me hook up till Mid- July ! I told them to kiss off ! 🖕 The guy I talked to down here was sh*tty and ill never buy $ Comcast @
- Martha Cotton (@FinallyFilms) reported fromLos Angeles, California
@Ask_Spectrum My housemate has been on with your support for over an hour. It took 45 mins for him to realize there is another outage in the area. #clueless
- ≈epc (@epc) reported fromRhinebeck, New York
@Ask_Spectrum Thank you. The problem is actually with Optimum unfortunately.
- Jose De La Cruz 🇺🇸🇲🇽🏳️🌈♌️ (@joedlc71) reported fromPharr, Texas
LOL! Thank God I have blazin fast WiFi even when I’m outside my home it’s still super fast and it never drops the connection and we’ve been with @GetSpectrum (previously TWC) so long I only pay $33 a month which includes my home phone service #winning
- 🧚🏾 sim 🧚🏾 (@simdele) reported fromSan Diego, California
@KhetarpalAnuj @rMemeistry @GetSpectrum Wait I thought it was just me this **** sucks
- Michelle Orman (@Michelle_Orman) reported fromBrooklyn, New York
@Ask_Spectrum service at 11201 hasn’t been working since last night. I need to work today! From here, obviously!
- Ethan Smith (@JynkoGG) reported fromRichmond, Virginia
I’m about to go full Karen on @GetSpectrum. Imagine paying $50 a month for service that won’t even allow you to play games. Without lagging. By yourself. Alone in the house. 😂 wasn’t a problem when I first started the service so 🤔
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